Support

Questions or bugs? Email eitri@reppo.app. Include your Mac model, macOS version and the Eitri version (Eitri › About Eitri) and, if you can, a screenshot.

What does Eitri remove?

Only what you review and choose. Each category in the app states what it removes and whether it comes back. Items are moved to the Trash, never deleted outright.

I removed something by mistake

Open the Trash in the Dock and use Put Back, as long as you have not emptied it.

Why does Eitri ask to unlock my disk?

Eitri is sandboxed, so macOS only lets it see folders you grant. Unlocking the startup disk lets it measure what fills it. Nothing leaves your Mac.

What is Full Disk Access for?

It is optional. It lets Eitri show the size of protected places such as Mail, Safari and backups. Eitri works without it. You can turn it on or off in System Settings › Privacy & Security › Full Disk Access.

Restore my purchase

Open the Eitri Premium screen in the app and choose Restore Purchases, signed in with the Apple Account you bought it with.

Cancel a subscription

System Settings › your name › Subscriptions.